Privacy Policy
Last Updated: November, 2025
1. Who We Are
This website is operated by Mookodi Survey Solutions (“Mookodi”, “we”, “our”, or “us”).
Our website address is: https://www.mookodi.co.za
Mookodi is a Black woman-owned surveying company offering professional land, mining, and construction surveying services across South Africa.
We are committed to protecting your privacy and handling your personal information responsibly, in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.
2. Information We Collect
We collect and process personal information you voluntarily provide when interacting with our website, including:
- Full Name
- Email Address and Phone Number
- Company or Business Name
- Messages submitted via our Contact Form or Request a Quote Form
- Project or Site Details (when relevant to service inquiries)
We may also collect limited technical information, such as:
- IP address
- Browser type and version
- Pages visited and time spent on the website
This data is used only for communication, quotation, and service-related purposes.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries or quote requests
- Provide surveying-related services and client support
- Improve our website, communication, and service delivery
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to any third parties.
4. Cookies
Our website may use cookies to:
- Improve functionality and user experience
- Collect anonymous usage statistics
Cookies are small text files stored on your device. You can disable cookies through your browser settings, but doing so may affect how the site functions.
5. Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., maps, videos, or images).
Embedded content from other websites behaves as if you visited the other site directly.
These external websites may collect data, use cookies, or monitor your interaction with their content.
We are not responsible for the privacy practices of external websites.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Respond to enquiries
- Fulfil legal or business requirements
If you contact us, your details and communications may be securely stored for record-keeping and support purposes.
7. Your Rights Under POPIA
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent to processing (where applicable)
- Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us at: info@mookodi.co.za
8. Data Security
We take reasonable technical and organisational measures to protect your information against:
- Unauthorized access
- Loss or misuse
- Alteration or destruction
While we strive to safeguard your data, no internet-based system is 100% secure. Therefore, we cannot guarantee absolute protection.
9. Information Sharing
We may share limited personal information with:
- Trusted service providers who assist in running our website or business operations (under confidentiality agreements)
- Regulatory or legal authorities, if required by law
All third parties are required to handle your data lawfully and securely.
10. Where Your Data Is Sent
Your form submissions may be processed through:
- Spam detection tools
- Secure email systems
- Hosting providers located in South Africa or jurisdictions with adequate data protection safeguards
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in:
- Laws or regulations
- Our business operations
- Website features or technology
The revised version will be posted here with the updated date.
12. Contact Us
If you have any questions or concerns about how we handle your information, please reach out:
Mookodi Survey Solutions
info@mookodi.co.za
+27 +27 79 127 0968
https://www.mookodi.co.za